Cause: If System Commander is installed, then there are multiple copies of the boot sector on the hard disk. The license security used for BARR/PRINT to Metacode interprets these as a breach of security.

Solution: Check the computer for a subfolder named \SC. This folder will contain a 512 byte file named DOSBOOT.DAT or BOOT.DAT. These are copies of the boot sector of the machine.

Move these files to a lower level subfolder or other drive until the installation of BARR/PRINT to Metacode is complete. Be sure to copy the files back to their proper location when you have finished the BARR/PRINT to Metacode installation.

Cause: Because of the licensing method, the BARR/PRINT to Metacode installation disk 1 cannot be write protected during the installation process.

Solution: To disable the write protection, turn the floppy so that the metal disk is facing you. There are two notches in the top, one of which has a sliding lock mechanism that controls the write protection. If the hole is open, the floppy is write-protected. Slide the tab shut to close the hole, then install the software.

Cause: After installing BARR/PRINT to Metacode, a licensing error may occur (for example, Error: Problems manipulating this BARR/PRINT to Metacode license) if your computer has an Intel processor with a clock speed above 500 MHz or an AMD processor with a clock speed above 400 MHz.

Solution: Follow these steps to manually install the license.

1. Restart the computer in safe mode. To do this, press F8 when you see the Starting Windows 95 message, and then choose Safe Mode from the Startup menu.

2. Insert the WinMove for BARR/PRINT to Metacode disk into drive A.

3. Copy winmove.exe from the disk to your hard drive.

4. Double-click winmove.exe. The WinMove Process to Perform dialog box displays.

5. Select Move Authorization and click Continue. The Source & Target Drive\Path to Use dialog box displays.

6. Insert Disk #1 of the BARR/PRINT to Metacode installation into drive A.

7. In the Source Drive:\Path box, type A:\.

8. In the Target Drive:\Path box, type C:\Windows\System.

9. Click Continue. The WinMove Confirmation dialog box displays.

10. Click Continue to confirm the move. You will receive results notification.

Cause: To move the BARR/PRINT to Metacode license to another computer, you must first uninstall the driver.

Solution: Follow these steps to move the BARR/PRINT to Metacode license from one computer to another.

1. From the Windows taskbar, click Start, select Settings, Control Panel, and then double-click BARR/PRINT to Metacode Printers.

2. Select Manipulate Licenses.

3. Follow the directions to copy the license information to your BARR/PRINT to Metacode installation disk.

This will remove the BARR/PRINT to Metacode driver from the original computer.

4. Install the BARR/PRINT to Metacode software on the new computer.

Cause: The job that was sent to the printer called for more fonts per page than were specified when the printer system software was last configured. The job aborts when this error occurs. The default FONT value is 32, but sometimes large Metacode jobs call for as many as 94 fonts per page, which is a printer system limit.

Solution: Follow these steps to set the printer's system FONT value to a greater number, up to 128 per job.

1. At the printer console, make sure the printer is offline by typing OFF.

2. Check the system FONT value by typing FONT.

3. If the FONT value is less than the number of fonts required for the job that aborted, type FONT N to increase the value. N can range from 1 to 128.

4. Resend the job.

Cause: The RSTACK parameter is configured incorrectly.

Solution: Follow these steps to change the RSTACK setting.

1. From the Windows taskbar click Start, select Settings, and then Printers.

2. Right-click the printer that was just created and select Properties.

3. Select the Print Job tab.

4. Under Use RSTACK, select At the end of job only.

5. Click Apply.

Cause: There is an invalid character in the Prefix field of the DJDE Identifier.

Solution: Follow these steps to remove any invalid characters.

1. From the Windows taskbar click Start, select Settings, and then Printers.

2. Right-click the Metacode printer and select Properties.

3. Select the Printer tab.

4. Under PDL Settings, click Configure. The PDL Settings dialog box displays.

5. Under DJDE Identifier, remove any non-alphanumeric characters (such as spaces) from the Prefix box.

6. Click OK.

Cause: The receive mode in the Installation Description is not set correctly.

Solution: Use the Installation Description screens to configure the receive mode as described in the following steps.

1. Open the Installation Description, by typing barrsnar i at the DOS prompt.

2. The first two screens display product information. Press any key to advance past these screens to the Installation Description screen.

3. Select Assign Devices.

4. Choose [Receiving Device]-> Spool and select Receive Mode.

5. Select the S/370 Channel receive mode.

6. Save your changes when you exit the Installation Description.

Cause: Some Xerox printers can be purchased without a graphics card. However, this is a necessary piece of hardware for printing graphics that are generated when using BARR/PRINT to Metacode. If the printer does have a graphics card, then the printer's operating system has to be configured to print graphics.

Solution: Call a Xerox analyst to find out if the printer has a graphics card, and if so, whether it is configured properly to print graphics.

Cause: When jobs are spooled using Print Utility, the DOS header information is used to assign the job name.

Solution: Configure Print Utility to use the file name as the job name when spooling jobs into the Barr Enterprise Print Server.

1. Open the Spool Window.

2. From the Tools menu, select Print Utility.

3. Select the Spooling Controls tab.

4. Under Automatic Spooling, select the folder you wish to change.

5. Click Settings and choose Other settings.

6. Under Document Attributes, select the Job name field if it exists and click Remove.

7. Click Add. The Select Field dialog box displays.

8. Select the Data Set Header User Custom Section/LPD section.

9. Select the NDHDJNAM Custom job name field, and type the variable FILENAME in the Enter value for this field box.

10. Click OK three times to close Print Utility.

Cause: When the BARR/PRINT to Metacode printer was configured, the incorrect model was selected in the printer model list

Solution: Confirm the printer model in the BARR/PRINT to Metacode printer properties on the Details tab. Select a correct printer model from the printer model list. If the correct printer model is not available, a new BARR/PRINT to Metacode printer will need to be created to install the correct driver. Complete the following steps to create a new BARR/PRINT to Metacode printer for your specific operating system.

For Windows

1. Configure BARR/PRINT to Metacode

2. Configure Barr Enterprise Print Server for printing from TCP/IP networks through the LPR protocol or from LANs through a shared directory.

3. Configure Barr Enterprise Print Server for TCP/IP Printing

4. Configure Barr Enterprise Print Server for Network Printing

For DOS

1. Configure BARR/PRINT to Metacode

2. Configure DOS-based BARR/SPOOL for printing from TCP/IP networks through the LPR protocol or from LANs through a shared directory.

3. Configure DOS-Based BARR/SPOOL for TCP/IP Printing

4. Configure DOS-Based BARR/SPOOL for Network Printing